All that being said – some Comcast customers have had no problems running an external drive with a Motorola dual tuner DCX3400 HD DVR. During testing some issues were reported and a new firmware is being designed to provide a better customer experience when a external hard drive is used with a DCX3400 DVR. The DCX3400 is not on the official support list at this time. I am using a Motorola DCX3400 HD DVR dual tuner. This also may be true depending on what model DVR you are using. Larger drive sizes are not supported and may or may not work. Comcast states to only use a maximum 1TB drive. In theory any hard drive with an eSATA cable should work – maybe with USB cable also. Officially Comcast only supports Western Digital’s My Book AV DVR Expander as an external drive for their DVR’s. About a month after this purchase – Comcast finally enabled external drive use. Do to the fact that Comcast hadn’t enabled external hard drive usage with their DVR’s in our area. I purchased this 1TB Western Digital My Book AV DVR Expander in hopes of providing more storage capacity for our Motorola DCX3400 HD dual tuner DVR.
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